What our customers say
1Q1 is the most advanced yet user friendly Body shop Flow Management system on the market today, supporting a true team based production process and providing an interface between the administration, production and customer.
1Q1 provides you as a Body shop owner the ability to gain transparency in your business and manage the flow of the shop based on the day to day challenges that arise.
The unique interface of the 1Q1 system means all members of your team are kept informed of updates and changes related to the repair process, giving real time measurable data and information on the status and progress of each job.
The most user friendly customer management system, gives your customer facing staff the information they need when they need it, providing your customers with the best customer experience possible.
1Q1 helps minimise the occurrence of supplementaries being missed or not charged, or additional parts not being ordered due of communication break downs.
1Q1 is a highly visual based operating system that brings structure and quick identification through the use of actual images of vehicles being worked on and uniform use of colour coded prompts throughout the whole flow process, allowing all team members to quickly identify all aspects of the process and easily action tasks.
1Q1 enables you to:
Set a process, communicate it with staff and hold them accountable.
Gain visibility into every aspect of a claim from start to finish.
Set, communicate and enforce a quality expectation, customised to each and every job.
Set and communicate productivity targets for all individuals - both administration and technical staff.
Measure staff productivity.
Provide staff with a means to measure their own productivity.
Measure productivity for individuals as well as departments and the shop as a whole.
Track individual jobs as they go through the process.
Automate customer communication by giving customers the ability to see live status of their vehicle repairs.
Brand the customer communications.
Manage assessments, both drivable and non-drivable.
Feed the right amount work into and out of a body shop every day and every week.
Manage average cost.
Automatically prioritise work.
Capture photos of work as jobs go through the process.
Log in while offsite and analyse the shop's figures.
1Q1 is a cloud based product, designed to operate alongside any current estimating and accounting systems without going through the painful process of business disruption by changing currently installed software.
Training facilities are available in Perth and Sydney where the system can be demonstrated live in an operating body shop.
1st Quality 1st
1Q1 will help you achieve repeatable, profitable repairs with happy customers and work providers which will deliver on-going opportunities for your business.
A structured and controlled
work feed in and out of
your bodyshop will allow
you to build and control
your business and predict
Producing consistent quality that can be replicated time
after time is the key to
profit in your bodyshop.